Privacy Policy

This Privacy Policy explains how {STORE_NAME} (website: {DOMAIN}) collects, uses, shares and protects personal data of visitors and customers of our women’s clothing online store.

1. Who we are

Data controller: {COMPANY}. Contact: {EMAIL}, {PHONE}, {ADDRESS}.

2. Personal data we may collect

  • Contact details: name, phone number, email.
  • Delivery details: city, address/pickup point, recipient.
  • Order data: items (women’s clothing/accessories), size, color, quantity, totals, order status and purchase history.
  • Returns/exchanges data: reason, payment details for refunds (if needed).
  • Support communications: messages you send via chat, messenger, email or phone.
  • Technical data: IP address, cookies, browser/device info, pages and actions on the website.

3. How we use your data

  • to process and fulfill orders (confirmation, payment, delivery, returns);
  • to contact you regarding your order;
  • to provide customer support;
  • to run analytics and improve the website;
  • to ensure security and prevent fraud;
  • to comply with applicable legal obligations.

4. Marketing messages

If you subscribe, we may send promotions and updates. You can unsubscribe anytime using the link in an email or by contacting {EMAIL}.

5. Cookies

We use cookies to operate the website (cart/session/login) and for analytics. You can manage cookies in your browser settings, but disabling them may affect the website functionality.

6. Data sharing

We share only the minimum necessary data with service providers:

  • delivery carriers (shipping and delivery);
  • payment providers/banks (payment processing and refunds — we do not store full card details);
  • IT providers (hosting, maintenance);
  • analytics providers (mostly technical events/data).

We do not sell personal data to third parties.

7. Data retention

We keep data only as long as necessary for the purposes above and/or as required by applicable law.

8. Security

We use reasonable technical and organizational measures to protect personal data from unauthorized access, loss or alteration.

9. Your rights

You may request access, correction, deletion, restriction or objection (where applicable). Contact us at {EMAIL}.

10. Children

The website is not intended for children who are not legally allowed to make purchases under applicable law.

11. Updates

We may update this Policy from time to time. The current version is always available on this page.